Rules & Regulations
Community center policies and guidelines
Code of Conduct for Youth Programs
Behavioral Expectations:
- • Treat all staff, volunteers, and participants with respect and kindness
- • Use appropriate language at all times - no profanity, bullying, or harassment
- • Follow all safety rules and instructions from staff members
- • Keep hands, feet, and objects to yourself
- • Participate actively and positively in all activities
- • Take care of facility property and equipment
- • Stay in designated areas unless given permission by staff
Consequences for Misconduct:
- • First offense: Verbal warning and discussion
- • Second offense: Time-out and parent/guardian notification
- • Third offense: Suspension from program (1-3 days)
- • Serious misconduct: Immediate removal and possible permanent suspension
Zero Tolerance Policy:
- • Violence, threats, or physical aggression
- • Possession of weapons, drugs, or alcohol
- • Theft or destruction of property
- • Sexual harassment or inappropriate behavior
Facility Rental Policies
Booking and Reservations:
- • All events must be booked at least 14 days in advance
- • Reservations require completed application and security deposit
- • Priority given to community organizations and non-profits
- • Maximum booking period is 8 hours per day
- • Setup and cleanup time must be included in reservation
Facility Use Guidelines:
- • No smoking, vaping, or tobacco use anywhere on premises
- • Alcohol permitted only with special permit and insurance
- • Music and sound levels must not disturb neighboring areas
- • All decorations must be approved and safely installed
- • Kitchen use requires staff supervision and additional fee
- • Parking is limited - coordinate with staff for large events
Cleanup Requirements:
- • All trash must be bagged and placed in designated areas
- • Tables and chairs must be cleaned and returned to original positions
- • Floors must be swept and mopped if necessary
- • All personal items and decorations must be removed
- • Failure to clean properly will result in additional cleaning fees
Payment and Refund Policies
Payment Terms:
- • 50% deposit required to secure reservation
- • Full payment due 7 days before event date
- • Security deposit ranges from $100-$500 depending on event size
- • Additional fees may apply for equipment, staffing, or cleanup
- • Late payments may result in cancellation of reservation
Refund Policy:
- • Cancellations 30+ days in advance: Full refund minus $25 processing fee
- • Cancellations 14-29 days in advance: 75% refund
- • Cancellations 7-13 days in advance: 50% refund
- • Cancellations less than 7 days: No refund
- • Weather-related cancellations may qualify for full refund or rescheduling
Security Deposit Return:
- • Deposits returned within 14 business days after event
- • Deductions made for damages, excessive cleanup, or policy violations
- • Photo documentation provided for any deductions
- • Disputes must be filed within 30 days of event
Confidentiality and Safety Expectations
Confidentiality:
- • All personal information shared with staff remains confidential
- • Medical information is shared only with authorized personnel
- • Photos and videos require written consent before use
- • Participants' personal information is not shared with third parties
- • Staff and volunteers sign confidentiality agreements
Safety Protocols:
- • All staff are trained in first aid and emergency procedures
- • Emergency contact information must be current and accessible
- • Medication administration requires proper documentation and training
- • Incident reports are filed for all injuries or safety concerns
- • Regular safety drills and equipment inspections are conducted
Mandatory Reporting:
- • Staff are mandated reporters for suspected child abuse or neglect
- • Threats of violence or self-harm will be reported to authorities
- • Illegal activities will be reported to law enforcement
- • Participants and families will be notified when legally permissible
Questions or Concerns?
If you have questions about these policies or need clarification on any rules, please contact us:
Phone: (912) 818-9221
Email: info@statesborocc.org
Address: 201 Johnson Street, Statesboro, GA 30458
Office Hours: Monday-Friday, 8:00 AM - 5:00 PM